Privacy Policy

Who We Are

AI Strategy Workbench sells a digital AI strategy workbook and implementation playbook for business planning, readiness assessment and supplier preparation. For privacy enquiries, contact: travisfenn@renewables-ltd.co.uk.

Information We Collect

We may collect the following types of personal information:

• Contact details such as name, email address, phone number and company name.
• Order and checkout details needed to process a purchase and deliver the digital product.
• Payment-related information processed through Wix Payments and its payment partners.
• Messages, questions or support requests submitted by email or through site chat/enquiry features.
• Website usage, advertising and conversion information collected through cookies, pixels or similar technologies.

How We Use Personal Information

We use personal information to:

• Process purchases and provide access to the purchased digital workbench files.
• Send order confirmations, product updates, support replies and purchase-related communications.
• Respond to enquiries about the product.
• Maintain website security, prevent abuse and troubleshoot technical issues.
• Measure website performance and understand whether advertising campaigns are effective.
• Comply with legal, accounting, tax and record-keeping obligations.

Legal Bases For Processing

Depending on the activity, we process personal information because it is necessary to fulfil a contract, respond to pre-contract enquiries, comply with legal obligations, pursue legitimate business interests, or because the visitor has given consent for certain cookies, analytics or advertising technologies.

Payments And Checkout

Purchases are handled through Wix checkout and Wix Payments. Payment card details are processed by Wix Payments and its payment service providers. We do not intentionally store full payment card details on this website.

Cookies, Analytics And Advertising

This website may use cookies and similar technologies to support site functionality, checkout, analytics, advertising measurement and Google Ads conversion tracking. These tools may process information such as device identifiers, browser information, pages visited, referral source and interactions with checkout links.

Where required, non-essential cookies and advertising technologies should be controlled through the cookie settings or consent banner provided on the website or by the visitor's browser/device settings.

Who We Share Information With

We may share personal information with service providers that help operate the website and deliver the product, including:

• Wix, for website hosting, checkout, order management and payment-related services.
• Payment processors and banks involved in payment authorisation and fraud prevention.
• Email, support or business administration tools used to respond to customers.
• Google, where Google Ads tags, conversion tracking or related advertising measurement tools are used.
• Professional advisers, regulators or authorities where legally required.

International Transfers

Some providers may process personal information outside the UK or European Economic Area. Where this happens, we rely on the safeguards used by those providers, such as contractual protections or recognised transfer mechanisms.

How Long We Keep Information

We keep personal information only for as long as needed for the purposes described above. Order, payment and accounting records may be kept for the period required by tax, accounting or legal obligations. Enquiry and support records are kept for as long as reasonably needed to respond and maintain customer service history.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to withdraw consent where processing is based on consent.

To exercise privacy rights, contact travisfenn@renewables-ltd.co.uk. UK visitors also have the right to complain to the Information Commissioner's Office.

Security

We use reasonable administrative, technical and organisational measures to protect personal information. No website, email system or online service can be guaranteed to be completely secure.

Changes To This Policy

We may update this policy from time to time. The latest version will be posted on this page with the updated date shown above.